Privacy Policy – How Your Information Is Protected on prone00

Prone00 (https://prone00.net) is a trusted online Sports Betting platform among users in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities.

This privacy policy explains what information prone00 collects, how it is used, who it is shared with, and what your rights are. By creating an account or using the platform, you agree to this privacy policy.

Various types of information are collected when you register and use prone00. The table below provides a full breakdown:

Prone00 only collects information that is genuinely required to operate the platform. Unnecessary data is never requested.

Prone00 uses the information it collects for the following purposes:

• Account Creation & Management: For registration, login, and profile updates.
• Age & Identity Verification: Only members aged 18 and above may participate on prone00, which is why identity information is used as part of the KYC process.
• Payment Processing: Financial information is used to process deposits and withdrawals.
• Customer Support: For issue resolution and communication.
• Fraud Prevention: To detect and prevent suspicious activity.
• Relevant Offers: To keep you informed about bonuses and promotions tailored to your preferences (you can opt out at any time).
• Legal Obligations: To share information with authorities in compliance with applicable law.
• Service Improvement: To improve the experience and performance of the prone00 platform.

Prone00 does not sell your personal data to any third party. However, limited information may be shared in specific circumstances:

• Payment Processors: Solely to process transactions with mobile banking services such as Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: With approved identity verification providers as part of the KYC process.
• Technology Partners: With prone00's servers and security service providers, under strict confidentiality agreements.
• Law Enforcement Agencies: Where required by court order or legal obligation.
• Fraud Prevention Agencies: To regulatory bodies for the prevention of money laundering or fraud.

All third parties are bound by prone00's privacy standards and are not permitted to use your data for their own purposes.

Prone00 uses industry-standard technology and processes to keep your data secure. The core components of our security framework include:

• SSL/TLS Encryption: All data transmissions at prone00 are secured with 256-bit encryption.
• Firewall Protection: Advanced firewall and intrusion detection systems remain active around the clock.
• Two-Step Verification: An additional layer of security can be enabled for signing in to your prone00 account.
• Regular Security Testing: Independent security experts conduct regular audits of prone00's systems.
• Data Center Security: Our servers are protected by both physical and digital security.
• Staff Training: All prone00 staff receive regular training on maintaining user confidentiality.

Prone00's website uses cookies — small text files stored in your browser that help enhance your browsing experience.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit access to certain features on prone00.

Prone00 does not retain your data longer than necessary. We follow the principles below when determining how long information is kept:

• For as long as your account remains active: Profile information, betting history, and transaction records.
• 5 years after account closure: Financial information and KYC documents — due to legal obligations.
• 3 Years: Records of customer service interactions and complaints.
• 90 Days: Log files and technical data.

Once the designated retention period expires, prone00 securely deletes or anonymizes your data.

Prone00 respects your data protection rights. You are entitled to exercise the following rights:

• Right to Access: You can find out what information prone00 holds about you.
• Right to Rectification: You can request that inaccurate or outdated information be updated.
• Right to Erasure: You may request deletion of your data, provided there is no legal obligation to retain it.
• Right to Restrict Processing: Request to stop your data being used for a specific purpose.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Object: Objecting to marketing communications or specific types of processing.

Prone00 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect any information from minors.

• Age is verified at the time of registration.
• Age must be verified with a valid identity document.
• Any account found to belong to a minor will be terminated immediately.
• If it comes to our attention that data belonging to a minor has been collected, prone00 will delete it immediately.

If a parent or guardian suspects their child is using prone00, please contact support immediately.

Prone00 may update this privacy policy as needed. In the event of changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified by email of any significant changes.
• Continued use of prone00 after any changes take effect will be considered acceptance of the updated policy.

For any questions regarding this Privacy Policy, please reach out to prone00 support: support@prone00.net