Terms and Conditions – The Complete Guide to Using the prone00 Platform

Prone00 (hereinafter referred to as "we", "the platform", or "prone00") operates an online sports betting and gaming service for users in Bangladesh. By creating an account on prone00, you are considered to have agreed to these terms and conditions.

Definitions of key terms used throughout this document:

• "Member" or "Player" — Any individual registered on prone00.
• "Bet" — Any wager placed on an event through prone00.
• "Balance" — The total funds held in your prone00 account.
• "Bonus" — Any promotional credit or benefit provided by prone00.
• "Wagering Requirement" — A requirement to place a specified amount in bets before a bonus can be withdrawn.

To open an account with prone00, you must meet the following requirements:

• You must be at least 18 years years old.
• You must register using your real name, date of birth, email address, and phone number.
• An individual may only One can open an account.
• You must be legally eligible to use prone00's services.
• Re-registering after prone00 has previously closed your account for any reason is strictly prohibited.

Prone00 may request a national ID or other documents for identity verification at any time. prone00 reserves the right to suspend your account if accurate information is not provided.

It is your responsibility to keep your prone00 account secure. Never share your login credentials with anyone, and always use a strong password.

• If you suspect unauthorized access to your account, contact prone00 support immediately.
• You are responsible for all activity that takes place on your account.
• Prone00 will never ask for your password via email or message — any such communication is fraudulent.
• To update your account details, please contact our support team.

The following rules apply at all times when placing bets on prone00:

• Once a bet is confirmed, it cannot be changed or cancelled.
• The minimum and maximum bet limits set by prone00 apply to all members.
• Live bet odds may change during a match — the odds at the time of bet confirmation are final.
• If incorrect odds are displayed due to a technical error, prone00 reserves the right to void the affected bet.
• If an event is cancelled or incomplete, the outcome will be determined in accordance with prone00's own rules.
• Coordinated betting across multiple accounts on the same event is strictly prohibited.

Prone00 may investigate any suspicious betting activity detected and, where necessary, place a hold on payments.

All financial transactions on prone00 are processed through secure channels. The key payment-related terms are outlined below:

• Deposits are generally Immediately is credited to your account.
• Withdrawal requests are typically processed within 24 hours Is processed.
• Identity verification must be completed before a withdrawal can be processed.
• It is recommended that your deposit and withdrawal methods be the same.
• Minimum withdrawal amount: ৳500।
• Prone00 does not charge any additional transaction fees, though your bank or mobile wallet provider may apply their own service charges.

Payments through third parties are strictly prohibited. prone00 only accepts payment methods registered in the account holder's own name.

To take advantage of prone00's bonuses and promotional offers, please keep the following terms in mind:

• Each bonus offer comes with its own wagering requirements, clearly stated on the offer page.
• The welcome bonus is available to each member once only.
• Bonus balances cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• Prone00 reserves the right to modify, suspend, or cancel any promotion at any time.
• If bonus abuse is detected, prone00 may forfeit the associated winnings.

To learn more about prone00's rewards program, visit the Rewards page Go.

Prone00 believes gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly.

• You can set your own daily, weekly, or monthly betting limits on prone00.
• If needed, you have the option to temporarily suspend your account for a set period.
• If you wish to permanently exclude yourself from prone00, you may use the self-exclusion option.
• If you notice any signs of gaming addiction, seek help immediately.

The following activities are strictly prohibited on prone00. Violations may result in account termination and forfeiture of any funds held:

• Operating multiple accounts or registering under a concealed identity.
• Running coordinated betting (arbitrage) to abuse bonus benefits.
• Attempting to hack, introduce viruses, or deploy malicious software into the prone00 system.
• Placing bets on behalf of a third party or using their funds.
• Using prone00 for money laundering purposes.
• Behaving in a rude or disrespectful manner toward prone00 staff.
• Allowing minors to play on prone00 or placing bets on their behalf.

Prone00 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause within these terms and conditions.
• If evidence of registration using false information is found.
• If fraud or money laundering is suspected.
• In cases of prolonged inactivity.

If prone00 conducts an investigation prior to closing an account, your balance may be placed on hold during that period. If you are cleared, your full balance will be returned.

You may also contact prone00 support at any time to request the closure of your account.

Prone00 reserves the right to partially or fully amend these terms and conditions at any time. Members will be notified via email or an on-platform notice before any changes take effect.

• Continued use of prone00 after updated Terms and Conditions are published will be considered acceptance of the new terms.
• If you disagree with any of the terms, please request account closure.
• In the event of a conflict between the English and Bengali versions of these Terms, the Bengali version shall prevail.

For any questions regarding these terms and conditions, please email prone00's support team: support@prone00.net